The Collections Portal: open to customers 24 hours a day
With the Collections Portal you give customers insight into their outstanding invoices. They can respond to outstanding invoices, report a complaint, conclude a payment plan or pay an invoice immediately. This way you make things easier for your customers.
How it works
With the Collections Portal you have the option to add a link to emails and other text messages. Via this link, a customer lands on a web page with an overview of the outstanding invoices and the option to respond immediately. This can be leaving a comment, requesting a payment plan or paying invoices immediately.
What a customer can do, depends on the parameters you set as an organization.
With every action, MA!N starts and monitors the associated workflow. Your people only see the actions that require their attention. As an organization you save time because you have to process fewer telephone calls and emails. And you are always open for customers.
Want to know more?
The Collections Portal is available as a separate module for MA!N. Do you want to know more? Send an email to info@ce-it.nl or leave a message.